Maintaining your Sun Shade Co. products is simple, and now it's even more convenient.
Sun Shade Co. Seasonal Care Program: Why Seasonal Care Matters
Shade sails are built to be durable, but like any outdoor product, they greatly benefit from seasonal maintenance. Properly removing and storing your shade fabric during the winter and safely rehanging it in the spring helps prevent unnecessary wear, enhances longevity, and protects your warranty coverage. That’s why the Sun Shade Co. Seasonal Care Program focuses on expert care at precisely the right times.
Experience Expert Care From Start to Finish With Sun Shade Co.'s Seasonal Program
Our Shade Care team knows exactly when and how to remove, inspect, and reinstall your shade. Each fall, we’ll visit your site to:
- Safely untension and remove your shade fabric before harsh weather arrives
- Inspect both the fabric and the structure for signs of wear, tear, or needed hardware updates
- Prepare a maintenance report to ensure your warranty remains valid
In the spring, our team returns to rehang your shade, repair components as needed, and ensure that everything is properly tensioned for optimal performance. With trained experts handling the work, you avoid the risks of improper removal or incorrect installation, extending the life of your shade system.
If You Prefer to Handle Removal Yourself
Customers who choose not to enroll in the Seasonal Care Program can still maintain full warranty coverage by following the fabric manufacturer’s guidelines provided with every installation. These guidelines include:
- Properly untensioning the shade sail
- Ensuring the fabric is clean and completely dry before storing
- Placing the fabric in the provided care bag
- Storing it in a cool, dry area protected from the elements
Following these steps helps prevent mold, mildew, staining, and fabric stress during the winter months. You can also visit our FAQ page for additional care information.
Convenience, Protection, and Peace of Mind
With unpredictable Canadian winters, our Seasonal Care Program eliminates the guesswork from seasonal maintenance, so you don’t have to worry about equipment damage, safety concerns, or lost warranty coverage. It’s the easiest and safest way to protect your shade investment.
Interested in Opting In?
For pricing or enrollment details, reach out to your Sun Shade Co. representative:
To see full program details or learn how to opt-in, visit our Seasonal Care Program page.
Sustaining the Shade: FAQs for Year-Round Fabric Protection
Why is seasonal maintenance important for my shade sail or outdoor pergola cover?
Seasonal maintenance is essential to protect your investment from harsh weather. Enrolling in a professional care program ensures your shade sail or outdoor pergola cover is safely untensioned and removed before winter. This proactive care prevents fabric stress, protects your warranty, and extends the overall life of the material by ensuring it is inspected for wear and stored correctly.
Does Sun Shade Co. provide professional assistance with how to put up a sun sail or remove shade sails in Canada?
Yes. Given the unpredictable nature of winter, our Seasonal Care Program is specifically designed for shade sails in Canada. Our expert team handles the heavy lifting, from safely removing the fabric in the fall to knowing exactly how to put up a sun sail with the correct tension in the spring. This eliminates the risk of improper installation and ensures your system performs optimally.
Can the Seasonal Care Program be used for a sun shade sail deck or for pergolas with shade sails?
Absolutely. Our program is designed to service various outdoor structures. Whether you have a sun shade sail deck configuration or specialized pergolas with shade sails, our team will visit your site to inspect the fabric and the structure, provide a maintenance report, and ensure all components are ready for the upcoming season.